Privacy policy.

At Margaret River Chiro, we value the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, and protect your information in accordance with applicable privacy laws. By visiting our chiropractic office and providing us with your personal information, you consent to the practices described in this policy.

1. Information Collection and Use:

   a. Personal Information: We may collect personal information such as your name, contact details, medical history, insurance information, and any other relevant information necessary for providing chiropractic care.

   b. Collection Methods: We collect information through patient intake forms, in-person consultations, telephone conversations, and our secure electronic health record (EHR) system.

   c. Use of Information: We use the collected information to provide chiropractic care, communicate with patients, process insurance claims, and maintain accurate records in compliance with legal and regulatory requirements.

2. Information Sharing:

   a. Internal Sharing: We may share your personal information with authorized personnel within our chiropractic office who are involved in providing care and managing administrative processes.

   b. Third-Party Service Providers: We may engage reputable third-party service providers (e.g., billing companies, IT support) who may have access to your personal information. However, they are required to maintain the confidentiality and security of your information and are not permitted to use it for any other purpose.

   c. Legal Requirements: We may disclose your information if required by law, such as responding to a court order or complying with legal obligations.

3. Data Security:

   a. We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

   b. Our staff members are trained on privacy and security practices, and access to patient information is limited to those who need it to perform their duties.

   c. While we take reasonable precautions, please note that no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

4. Data Retention:

   a. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

   b. When your personal information is no longer required, we will securely dispose of or anonymize it to prevent unauthorized access.

5. Consent and Access:

   a. By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

   b. You have the right to access and request correction of your personal information held by us, subject to legal limitations.

   c. If you wish to withdraw your consent or have any concerns about your personal information, please contact us using the information provided below.

6. Updates to the Privacy Policy:

   a. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on our website, and the effective date will be indicated at the top of the policy.

7. Contact Information: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

   Margaret River Chiro 7/34 Fearn Avenue, Margaret River 6285 08 9706 7148 admin@margaretriverchiro.com.au

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.